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Bala Iyer

Wednesday, September 08, 2010 6:44 PM
     

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AppleTV

Posted by Bala Iyer on Sun, Dec 30, 2007 @ 10:40 PM

If Apple enters the movie rental market it could spell trouble for Netflix and BlockBuster. Given its ability to make its products and services interoperable, Apple can use its iTunes storefront to distribute and its iPhone and Macs to play the content. Licensing content and determining the right pricing model is the only thing slowing them down.


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Outsourcing outsourcing

Posted by Bala Iyer on Tue, Dec 25, 2007 @ 01:06 PM

We now hear a lot about Indian IT vendors opening delivery centers outside India. Countries like Philipines, China, Poland, Mexico and even the US are mentioned in many reports. When an American bank wanted to process loans for its Hispanic customers it contacted Infosys that then delivered the service from Monterrey, Mexico. While the IT vendors have very good programming and delivery capabilities, what differentiates them is their ability to source and manage work. IT vendors have developed the capability to break a given piece of work into modular chunks and then get them executed at the proper global delivery center and then deliver the final reassembled work to the client. This ability to orchestrate work is what they are developing as a unique capability. This summer I will be writing a case study that demonstrates this capability.


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What's with these clouds?

Posted by Bala Iyer on Mon, Dec 17, 2007 @ 04:45 PM

Two recent articles (NYT and BusinessWeek) got me thinking about these clouds. Amazon, Yahoo!, Microsoft and Google are all building services that can be remotely accessed and executed on their own computers. Users can access services from anywhere through these clouds. In effect, we will be going back to the days of mainframes but this time with many more user friendly and useful applications. Many generic applications can be delivered on-demand using these clouds and users can pay for them like they would for an utility like electricity. These modern day utility companies like Amazon, Microsoft and Google are creating data centers and building processing  centers to host applications. In fact, the BW article estimates that Google is spending $2 billion a year in data centers alone. To that we need to add costs for developing systems software like MapReduce or Hadoop (read the BW article). Once these modern day utility companies build out the expensive infrastructure and clouds, their scale will help them become the dominant provider of these services. Consumers benefit from the next wave of innovation that will be launched using services provided on these clouds.


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Street View from Google

Posted by Bala Iyer on Tue, Dec 11, 2007 @ 06:52 PM

I was surfing through familiar neighborhoods on maps.google.com. When a street is color coded blue, you can "drive through" and enjoy the view. I did that on commonwealth ave and Route 16. At every point, you can pause and do a 360 panoramic view. In a Boston Globe article, the writer mentions that Google will allow users to create their own mashups on this platform. We could, for example, show our own street corner with our data. Imagine giving people directions to your party on maps with a view. Just like we click on an underlined text, we will begin to look for blue lines on a map to surf.


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Shared services and outsourcing

Posted by Bala Iyer on Sun, Dec 09, 2007 @ 08:29 AM

We were recently discussing the P&G case on global services in our class. While we were considering outsourcing models after implementing the shared services model, it seemed liked the right sequence. After unbundling their activities and re-organizing them, P&G was planning on outsourcing their entire service organization. The shared services model helps organization reduce complexity by creating loosely coupled components. Once they have done the hard part, deciding where to get an activity done comes next. An interesting problem that occurs next is if we should outsource only non-core activities? What if the value comes from orchestrating core and non-core activities in a unique manner and not simply from performing the activity itself? This sequence of activities also allows organizations to move components around between service providers or even to bring it back inside.


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